If you can no longer attend an event, you must communicate with the event organizer as soon as possible by sending them an email. Contact information is provided via the automatic registration email you receive upon completing registration for an event (be sure these emails haven’t gone into your spam). “No shows” and late cancellations result in waitlisted participants not being able to get onto the event and a wasted space.
The emails you receive following event registrations contain important information, including event contact information, gear lists, and links. We strongly suggest saving these emails in a separate email folder so you can refer to them later, contact the organizer, etc.
If you can no longer make it to an event you registered and have paid a fee for, you may have the option to sell your spot in the event when following the directions below.
If you would like to sell your spot, you may be eligible to do so with approval. In order to find out if you are eligible, please follow the steps below:
If your spot cannot be filled in a timely manner prior to an event your registration will be counted as a "no show", and a credit or refund will not be possible.
For more details on attendance, see our Code of Conduct.